Privacy Policy
Last updated: 21 May 2026
This Privacy Policy explains how ALTERNATIVE MEDIA MONOPROSOPI ΙΚΕ (“we”, “us”, “our”) collects, uses, stores, and protects personal data when you visit heartmathsymposium.com, register for the HeartMath European Symposium, contact us, purchase tickets, submit scholarship or group booking requests, or participate in related programmes.
For privacy questions, please contact us at:
Email: projects@alternativemedia.gr
Phone Greece: +30 211 1821655
International / WhatsApp: +1 202 4239584
Registered address: Archimidous 23 Peristeri
Athens – Greece
Data Controller: ALTERNATIVE MEDIA MONOPROSOPI ΙΚΕ
1. Personal data we collect
We may collect the following categories of personal data:
Information you provide directly
- Name and surname
- Email address
- Phone number
- Country, city, company, role, or professional title
- Ticket selection and attendance preferences
- Billing and invoicing details
- Scholarship, discount, group booking, or certification programme request details
- Messages you send to us through forms, email, or other communication channels
- Accessibility, dietary, or accommodation-related information, where voluntarily provided
Registration and payment information
When you register or purchase a ticket, your information may be processed through third-party registration and payment providers, including Cognito Forms and any payment processor used within the checkout process. We do not intentionally store full payment card details on our own website.
Website and technical data
When you visit our website, we may collect:
- IP address
- Browser type and version
- Device type
- Pages visited
- Date and time of visit
- Referring website
- Cookie and analytics data, where applicable
2. How we use your personal data
We use your personal data to:
- Process registrations, bookings, payments, invoices, and confirmations
- Provide access to the symposium, online sessions, recordings, workshops, certification programmes, or related services
- Respond to questions about tickets, group bookings, scholarships, certifications, accommodation, or event logistics
- Send important event updates, schedule changes, venue information, access links, and administrative notices
- Manage attendee lists, workshop capacity, certification programme applications, and event participation
- Provide customer support before, during, and after the event
- Improve our website, registration flow, communications, and event experience
- Comply with legal, accounting, tax, and regulatory obligations
- Protect our website, systems, staff, speakers, partners, and attendees from fraud, misuse, or security risks
3. Legal bases for processing
Where the General Data Protection Regulation applies, we process personal data on one or more of the following legal bases:
- Contract: to process your ticket purchase, registration, or programme participation
- Consent: where you opt in to communications, submit optional information, or accept non-essential cookies
- Legal obligation: to comply with tax, accounting, consumer protection, and regulatory requirements
- Legitimate interests: to operate the event, respond to enquiries, secure our website, manage attendees, improve services, and communicate relevant event information
- Vital or public interest: only where necessary for safety, emergency, or security purposes during the event
4. Cookies and similar technologies
Our website may use cookies or similar technologies to operate properly, improve performance, understand visitor activity, and support registration or checkout functions.
Cookies may include:
- Essential cookies: required for website functionality and security
- Analytics cookies: used to understand how visitors use the website
- Functional cookies: used to remember preferences
- Marketing cookies: used only where enabled and legally permitted
You can control cookies through your browser settings. Where required by law, we will request your consent before placing non-essential cookies.
5. Third-party service providers
We may share personal data with trusted third-party providers only where necessary to operate the website, process registrations, provide event services, or comply with legal obligations.
These may include:
- Registration and form providers, including Cognito Forms
- Payment processors
- Email and communication platforms
- Website hosting and security providers
- Analytics providers
- Accounting, tax, legal, and administrative service providers
- Event partners, venue providers, technical teams, livestream providers, translation/subtitling providers, and certification programme partners, where necessary
These providers are expected to process personal data only according to our instructions, their own legal obligations, or their published privacy terms.
6. International transfers
Because the symposium involves international speakers, participants, platforms, and service providers, your personal data may be processed outside your country of residence.
Where required, we use appropriate safeguards for international transfers, such as contractual protections, adequacy decisions, or other lawful transfer mechanisms.
7. Event participation, photos, video, and recordings
The event may include photography, video recording, livestreaming, online access, AI subtitling, interpretation, or session recordings.
By attending the event or participating online, you acknowledge that you may appear incidentally in event photos, video, livestreams, or recordings. We may use event media for documentation, educational, promotional, archival, or communication purposes.
Where close-up interviews, testimonials, or identifiable promotional material are used, we will seek consent where required by law.
8. Marketing communications
We may send you event-related communications, including registration confirmations, access information, programme updates, logistical details, and important announcements.
We may also send marketing communications about related events, programmes, or services where permitted by law or where you have given consent. You may unsubscribe from marketing emails at any time by using the unsubscribe link in the email or by contacting us.
Administrative or transactional messages related to your booking may still be sent even if you unsubscribe from marketing communications.
9. How long we keep your data
We keep personal data only for as long as necessary for the purposes described in this Privacy Policy.
Typical retention periods include:
- Registration and attendee data: for the duration of the event and a reasonable period afterward
- Billing, invoicing, accounting, and tax records: as required by applicable law
- Customer support communications: as long as needed to resolve enquiries and maintain records
- Marketing data: until you unsubscribe or withdraw consent
- Website analytics data: according to the settings of the analytics provider
When data is no longer required, we will delete, anonymise, or securely archive it.
10. Your rights
Depending on your location and applicable law, you may have the right to:
- Access your personal data
- Correct inaccurate or incomplete data
- Request deletion of your data
- Restrict or object to processing
- Withdraw consent
- Request data portability
- Object to direct marketing
- Lodge a complaint with a data protection authority
To exercise your rights, contact us at projects@alternativemedia.gr.
We may need to verify your identity before responding to a request.
11. Security
We use reasonable technical, organisational, and administrative measures to protect personal data from unauthorised access, loss, misuse, disclosure, alteration, or destruction.
However, no website, email system, online form, or payment process is completely secure. You should take care when submitting information online.
12. Children
The website and event are intended for adults and professional audiences. We do not knowingly collect personal data from children under the age required by applicable law. If you believe a child has provided us with personal data, please contact us so we can take appropriate action.
13. Links to other websites
Our website may link to third-party websites, forms, payment processors, maps, social media pages, partner sites, or service providers. We are not responsible for the privacy practices, content, or security of third-party websites. Please review their privacy policies before submitting personal data.
14. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last updated” date. Continued use of the website after updates means you acknowledge the revised policy.
15. Contact
For questions about this Privacy Policy or your personal data, contact:
ALTERNATIVE MEDIA MONOPROSOPI ΙΚΕ
Email: projects@alternativemedia.gr
Phone Greece: +30 211 1821655
International / WhatsApp: +1 202 4239584
Address: Archimidous 23 Peristeri
Athens – Greece







